Improve the way staff work together with the right hospitality communication solution.
When hotels and resorts rely on the right hospitality communication solution, they create a real-time flow of
information between different departments and diverse personnel. From valet services to housekeeping, connected staff are well-equipped to be more responsive to guests. The right communications improve productivity by keeping assets and facilities up and running smoothly. Whether repairing a room air conditioner or replenishing food in a banquet hall, available staff members can act immediately when they are seamlessly connected. When hotels respond quickly to requests, they deliver the exceptional service that guests expect, and that keeps them coming back. Hotel executives agree – they say “driving more revenue” and “enhancing guest services” are their top two goals for investing in technology
MANAGERS • SUPERVISORS • CASHIERS • BARTENDERS • HOSTS • WAIT/BUS STAFF • KITCHEN STAFF • VALET PARKING • CUSTODIANS • SECURITY
Improved special event coordination
Immediate notification when clean-up or quick coordination is needed, as well as quick coordination and response to emergencies
Better response to guest requests
Enhanced safety and security
MAKE EVERY CUSTOMER INTERACTION FIRST CLASS
Success in the hospitality world relies on the fundamentals – attention to detail, exceptional customer service and rapid response to guest requests. Yet today’s competitive environment requires your hotel or resort to be even more efficient, productive and cost-effective to keep up and keep ahead.
Whether it’s a special request for housekeeping or a special event for hotel security, your guests expect a flawless level of service and a high standard of professionalism whenever they stay at your property. How do you meet their expectations and manage staff dispersed throughout a large resort or hotel?