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walkie talkie in a retail environment

 

Walkie talkies enhance the customer experience

Retailers are always in search for ways of increasing staff productivity while improving the overall customer experience. Over the past few years Lenbrook has worked with big box retailers across Canada (Sports Check, Canadian Tire, Costco, etc.) What we have learned is that in today’s market, retail stores are under pressure; they must evolve there technologies and stay current. More specifically there staff must be well informed; positioning themselves as value in the eyes of the customer. Shoppers typically have questions about a product or a request for a different size. They expect retail associates to be empowered with accurate answers all while being quick to respond.

Easy solution without spending the bank

Motorola and Vertex Walkie Talkies improve efficiency and productivity – from department stores to large warehouses and chains. When retailers equip their stores with the right communications technology, they create a real-time flow of information between associates and managers. Rather than leaving a customer’s side to search for inventory, staff can get the answers they need quickly and easily on the spot. If a spill occurs in an aisle, instead of broadcasting over an intercom or physically tracking down help, the right staff member can be alerted discreetly to resolve the problem. You need a reliable communication tool. Our Walkie Talkies can provide instant, reliable communications to ensure your retail operations run smoothly.

Our products are designed for the unique demands of the retail environment. We developed communication solutions that enable you to deliver a flawless experience for your customers.

In retail, the shopper’s experience is everything. It’s how browsing becomes buying, retailer must influence the purchase path. With Motorola and Vertex communication solutions you can engage with your shoppers and keep them coming back. Our radios and accessories have been specifically designed to meet the needs of your staff. Lightweight and discreet they ensure crystal clear and real-time communications and let you deliver exceptional customer service.

 

Walkie Talkie  Benefits

DLR 1020 - Digital Radio
DLR retail walkie talkie

Private Reply
Activate a private reply with a staff member to address specific issues quickly and efficiently without involving
all employees.

Direct Call to a Manager
Set up your store radios so an employee can directly contact the floor manager on duty for quicker responses
to consumer questions.

Page All Available Employees
Announce a message to everyone who is not currently tied up in radio conversation, making it easier to
communicate and locate specific users.

 

For your free consultation and trail visit Lenbrook

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Why Use Two Way Radios

lenbrook logo

Why Use Two Way Radios: The 101 of Radios

So why use two way radios? They can empower an entire organization, helping your employees work better together and enhancing workplace safety. If your employees are primarily located on-site, portable two-way radios can provide the right solution to help them to stay connected and safe, strengthen security, and boost efficiency. Additionally, since they cost less than cell phones or extra people, investing in radios can actually save you money. A few examples of industries that enjoy benefits from portable two way radios include:

Use Cases For Different Verticals

Manufacturing
From line workers to maintenance and security, two-way radios make it easy for staff to work as a single, unified team while increasing productivity and worker safety.

Warehousing & Logistics
Two-way radios make it easier to deliver goods safely and efficiently while increasing customer service with accurate, real-time information.

Education
Give staff and faculty constant access to critical information and enhance safety and efficiency in your schools with portable two-way radios.

Retail & Hospitality
Communicate discreetly with two-way radios to seamlessly coordinate your entire service staff and deliver enhanced customer service.

Types of Two Way Radios

Portable Radios
Portable (handheld) – The most common two way radio also called walkie-talkie It comes with a rechargeable battery and charger. They normally come in 1 watts (CLS1413/CLP radios) 2 watt (RMU,) 3 watt (EVX-S24) 4 watt (all VX series radios (UHF and VHF), 4 watts (full power for UHF) or 5 watts for the VHF radios watts and normally can cover a high-rise building without any additional expensive equipment to boost the signal.

Mobile Radios
Mobile radio (vehicle mounted) – Commonly used in firefighting, law enforcement, EMS, taxi cabs, any type of shuttle bus or delivery vehicle. These radios are very high powered and come in 25, 50,watts. These radios are used to cover great distances

Benefits of Using Two way Radios

  • Two way radios are a popular tool to improve all work place efficiencies. With instant communications between management and employees or between security staff, response times can be lessened and profitability improved
  • Having “Group talk” ensures that needs, questions, and request are met immediately by a simple “Push to talk”. All radios hear.
  • With staff spread throughout the facility, common activities such as stock checks, cleanups, or emergency related issues tend to tie up more time than is necessary. Radios eliminate the time required for a staff to locate the appropriate staff member, allowing issues to be resolved more quickly, emergencies and safety issues handled quick
  • Equipping security staff with radios allows them to respond more quickly to accidents, disturbance, or theft
  • Grocery Retail establishments using two way radios have found that radios quickly pay for themselves in increased efficiency. This is why it is common to see a fleet of radios in use in all major retail chains

If you have more questions about why use two way radios please contact us at info@lenbrookcanadasolutions.com

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MIGRATING FROM ANALOG TO DIGITAL TWO-WAY RADIO

MISCONCEPTIONS ABOUT MIGRATING FROM ANALOG TO DIGITAL TWO-WAY RADIO

Two-way, push-to-talk radios have been in use for decades. They are synonymous with reliability, durability and security.

Thanks to technology advances, today, two-way radios are making a huge leap forward – the move from analog to digital. Digital radios offer all the features of analog and more, yet there are still misperceptions out there about making the move.MIGRATING FROM ANALOG TO DIGITAL TWO-WAY RADIO

Let’s break them down and offer some reasons why making the switch makes business sense on many levels.

Making the Switch is Costly

Cost is often one of the biggest concerns for any business contemplating a move to digital. But cost isn’t the issue you might think it is. In fact, using a digital two-way radio system are one of the most cost-effective ways to reduce your expenses, while getting more features

 

Digital radios can also reduce your bandwidth imprint and costs. With digital, you can immediately double the capacity of your existing 12.5 kHz channel  – greatly minimizing license costs and increasing the flexibility of your currently licensed spectrum.

 

Going forward, you’ll realize more predictable capital and operating expenses thanks to the greater visibility into usage patterns that digital provides, so you can manage your infrastructure more efficiently.

 

Two-Way Radios are a Fading Technology

 

With the advent of smartphones, are two-way radios a fading technology?

 

While smartphones combine the best features of many of the devices and applications that we use each day, they aren’t always the best tool on the job. The enduring popularity of analog two-way radios proves this. Yet, today, the same digital technology that powers smartphones has transformed two-way radios, combining the best aspects of smartphones with the reliability and power of push-to-talk radios – in one device. For example, digital systems allow more simultaneous talking paths while being robust enough to handle location information, text messaging, Wi-Fi, dispatch messaging and telemetry.

Transitioning to Digital is Complex

Making the switch from a legacy system naturally raises anxiety about the impact on existing investments and processes. But moving from analog to digital is easy. If you decide to make the switch, there’s no need to rip and replace, you can make the move in stages and use your analog and digital radios simultaneously. It’s your choice whether and when you move one person, a business unit, or your entire team.

From a low cost-of-entry to incredibly efficient cost of operation, digital two-way radios are a smart investment today, but they’re also just as smart down the road.

Ready to bring your business into the future? Answer a few short questions about your current communications system and get a free personalized assessment on how your operations measure up against the new standard. Vist Lenbrook

 

 

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HEALTHCARE COMMUNICATION and Why its Important

We understand your challenges for an intergrated solution in which comunication with patients and employees is efficient and effective. Our solution can help you improve your everyday communications.

How to improve your communication with patients and other co-workers.

 

Immediate patient attention requires multiple interactions

and coordination among doctors, nurses, technicians,
as well as administrative staff and cleaning services.
Effective, clear and discrete communication with patients play a critical role
in the overall healthcare experience

 

 

communication with patients

 

Lenbrook two way radios are a practical and affordable solution
for your healthcare facility. With its sleek and lightweight
design it allows your staff to easily wear the radio on
their belt, uniform or in pockets. Our radios are easy to use providing public(group talk)along with private communication.
With a connectivity range of 300,000 sq/ft and 20 floors, all staff
can communciate efficiently.Our Lenbrook radios are built with antimicrobial
materials that stops the growth of bacteria and mold on radio surfaces making it great for healthcare applications.

healthcare communication




PROVIDE IMMEDIATE RESPONSE AND ELEVATE YOUR PATIENT’S

ATTENTION WITH COORDINATED STAFF COMMUNICATIONS

Nurses and doctors- Efficiently manage and coordinate quality medical care among staff for timely patient response

Cleaning staff- Provide instant notification that rooms are vacant so they can quickly be sanitized and available for the next patient

Registration- Privately communicate patient’s sensitive information for faster patient care and tracking of services

Diagnostic technian- Directly reach a specialized technician and exchange confidential information prior to patient testing.

Patient transporter- Quickly locate a technician to assist with a patient and keep in touch during the patient movement



“Patient experience and
satisfaction was included
among the top 3 priorities
by 54% of healthcare
leaders respondents,
putting it at the top of
the list for the second
consecutive year”

Long term care facilities and retirment home

As members of both Ontario Long Term Healtcare Care Assoications(OLTCA) and Ontario Retirment Care Assoisiation(ORCA). We take pride with working with organizations;finding a solution that meets there means.

For your free cosulation please visit www.lenbrookcanadasolutions.com

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Two-way Radios vs Cell Phones in the workplace

Cell Phones vs Two way Radios in the workplace

 industrial business radio used at job sites

Difference in cell phones vs two way radios

In present day 2017 almost everyone and anyone is carrying a cell phone for their means of communication through personal relationships. You would expect to see this continued in the workplace.

A recent survey by Motorola comparing cell phones vs two way radios found that manufacturing plants across North America; where only 33 % of plants use cell phones; while 31 % used two way radios. Plant owners see the value in the durability, battery life, practicality, security and reliability of two way radios.

There are several different performance metrics when comparing cell phones vs two way radios.

Durability

Cell phones are more than 3 times as likely to fail. Dropping the phone is generally the main cause of the phone not working. Lenbrooks two way radios are designed to withstand over a 4 foot drop. Manufacturing and industrial industries rely heavily on the fact that their working equipment is safe and durable.

Performance and purpose

Two way radio conversations typically last 15 seconds whereas cell phone conversations last up to three minutes. Cell phones do add extra capabilities however cost considered with monthly service charges added to the initial purchase cost. You be the judge of value?

Battery life

An obvious feature benefit when selecting your cell phone or two way radio. Lenbrook two way radios can last over 15 hours on single charge.

Practicality

Two way radios allow for group communication which is common in such industries like health care, hospitality, and manufacturing. Cell phones are limited to one/one conversations. Which can be a problem if there is an emergency situation.

Reliability

According to the Motorola survey conducted 85% manufacturing plants said they had coverage issues. This is huge safety concern. Two way radios eliminate reception coverage issue  leaving you always prepared for emergency situations

Also two-way radios use private networks. So you can have that one to one conversation that a cell phone offers. Visit Lenbrook for more details.

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One Integrated Seamless Communication Solution

 One Integrated Seamless Communication Solution

The Challenge

How to elevate your guest experience with a seamless communication solution? Guests want to be looked after and feel comfortable in a safe and welcoming environment.  Exceptional service is one of the best ways to attract and retain loyal customers. Hotels, Inns, Motels and Boutiques must turn their guest into long term customers as soon as they enter their facility. But at the same time they must stay competitive on the market by reducing operational cost. 

The Solution

Guest relations

Respond to your guests quickly, keep track of inventory/supplies, check room availability and manage staff. Lenbrooks two-way radios are leaders on the market and we look forward to working with your staff in customizing a seamless communications solution that works for you. Helping you run operations smoothly to deliver the great service that keeps guests coming back.

Facility and Maintenance

Whether a mechanical issue with air conditioner or a problem at the pool, you need to connect instantly with maintenance and engineering staff.  Orders get sent to the right departments and communication remains clear throughout the property. Lenbrooks two way radios provide clear coverage across the facility, which keep your operation running smoothly.

Guest and Security

When emergencies occur, you must have a security measure in place and it must be communicated quickly and quietly across the property. By giving employees and emergency personnel the right seamless communication solution  they can guide guests to safety and provide real-time updates.

HOUSEKEEPING

Your housekeeping staff will operate more efficiently, rooms will now be ready for guests upon check-in. In turn wait times are eliminated and managers have visibility into all operations.

With instant two-way communication, you create a team environment that improves efficiency, enhances service and encourages repeat visits. So you can run your operations smoothly and deliver great service that keeps customers coming back.  

Visit Lenbrook for more information 

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What is the cost of two way radios?

What is the cost of  two way radios?

man considers cost of two way radios

Like almost every product on the market, the first question business owners are going to ask is usually regarding what is the cost of two way radios? The problem that lies with answering this question is that the number of options to choose from in terms of features. If you don’t know exactly what you would like; it can be hard to determine what your cost will be. Lenbrook Canada Solutions understands the wide variety of selection and we have narrowed and simplified the process. Our Motorola and Vertex Standard two way radios (Walkies talkies) are market leaders.

*note these are Average prices

Commercial Business Two Way Radios-$177 to $450/each

Lenbrook’s two way radios work great in businesses like hospitality, education, light construction, light manufacturing, property management, healthcare and retail settings. Offering basic communication and all features a user would require.

Benefits

  • Instant and clear communication allows for quick coordination and response to emergencies.
  • Maximize efficiency … results » increases profitability
  • Help your team coordinate quickly to address customer needs or unexpected situations

Features

  • Coverage of up to 350,000 sq.ft, 30 floors
  • Long lasting batteries- up to and over 12 hours
  • Durable material – military tested
  • Push to talk capabilities

Family Radio System(FRS) 49.99-169.99/ea

Motorola FRS radios can be sold at popular retail chains which include such as Canadian Tire, Costco, Home Depot, etc. These radios are for recreational/ family use.

T600 features and Benefits

  • Talkabout Two-way Radios deliver dependable, instant communications hands-free or at the touch of a button.
  • IP67 Waterproof. Easy-to-Retrieve Design, Floats Face Up
  • Water-activated Flashlight; 11 Weather Channels (7 NOAA) with Alert Feature
  • 22 Channels with 121 Privacy Codes

How to determine what radio is right for you?

Ask yourself these questions

  1. What are your conditions? Light, medium, or heavy industrial?

2. What is your use case? # of employees?

3.What is your budget?

For more information visit lenbrookcanadasolutions or contact us at 1 800 263 4666

 

 

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REDUCE LABOR COST WITH TWO WAY RADIOS

Reduce Labor Cost With Motorola and Vertex Standard Two Way Radios

construction worker listening to his two radio trying to reduce labor cost

Looking for a simple way to reduce labor cost?  Lenbrook provides high quality two way radios in the industry, both our Motorola and Vertex Standard two way radios allows for companies in an industrial working environment the ability to minimize downtime and increase productivity. We provided 3 different scenarios listed below where we have outlined the cost savings of using two way radios. We believe it is an easy way for companies to get a quick return on an investment without spending alot.

Scenario 1– Save $520,000, When 125 workers @ $24/hr. Save 5 minutes every hour with a 4 weeks ROI

Scenario 2–  Save $154,500, When 50 workers @ $18/hr. Save 5 minutes every hour with a 5 Week ROI

Scenario 3– Save $64,375, When 25 workers @ $15/hr. Save 5 minutes every hour with a 6 week ROI

The ROI is based on $300/radio per worker.

Case scenario based 8 hour work days, 260 workdays per year.

For your own customized quote please contact us

at 1 800-263-4666 or visit our website at www.lenbrookcanadasolutions.com


Stop and think how much time you actually waste. Ask yourself these Questions?

  1. Do you waste time trying to find and talk to workers?
  2. How long it takes to get a forklift to move a pallet?
  3. Request boxes and supplies?
  4. Locate missing inventory and or drop off shipments?
  5. Getting in touch with maintenance when machinery beaks down?
  6. Staying organized while in peak hours?

These are daily occurrences on job sites. These inefficiencies can be eliminated giving you the opportunity minimize downtime and increase productivity. Whether your business involves general industrial construction, commercial or residential construction or you’re are an electrical, carpentry, HVAC or plumbing professional Lenbrook has the right solution for you.

Please Contact Us.

 

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TOP 10 REASONS YOUR END-USERS NEED A YELLOW RADIO

Vertex Standard EVX-S24 first ever Yellow Radio

yellow radio used by foreman and supervisors

1. Use it for any LONE-WORKERS ON THE NIGHTSHIFT(e.g. security guards) because it’s easy to
spot in the dark, especially if it falls on the ground.

2. Use it as the “SUPERVISOR’S RADIO” since it maybe programmed with supervisory control features
like Transmit Interrupt, Radio Inhibit and Remote Monitor.

Click Here For EVX-S24

3. Use it as the “EMERGENCY RADIO” in a school campus environment since the only yellow EVX-S24 radios might be programmed by the EMS department for interoperability with the local public safety responders.

4. Use it is as the “OUTDOOR / RUGGED RADIO” in a hospitality environment where you have clear distinction between indoor workers, such as front desk and housekeeping (using black, discreet radios) vs. more outdoor-centric workers that
may be exposed to weather, such as security,maintenance and pool lifeguards.

5. Use it as the “SCHOOL-BUS-YELLOW” radio for all the workers around the parking lot who receive students in the morning and send students home in the afternoon.

6.Use it as the “CONSTRUCTION-YELLOW RADIO”at the job site because it’s similar to the many black-and-yellow tools your crew already uses.

7. Use it as a “STATUS SYMBOL” – an obvious differentiator of rank amongst the workers on the team.He or she who holds the yellow EVX-S24 radio is clearly recognized as superior to the rest of the workers and even to the customers of those end-users.

8. Use it as the “EMERGENCY PAGER THAT TALKS”. The yellow EVX-S24 can be assigned to the highest-ranking volunteers who will take command.

9. Use it for workers who place the EVX-S24 on the LAPEL AREA of their uniform. The yellow colored radio offers a highly visible way to quickly identify those key users.

10. The ONLY YELLOW RADIO in its tier of pricing and capabilities, so POSITION IT EARLY & OFTEN so you can “out-spec”
the competition. Once your customer is convinced they need a yellow radio, the EVX-S24 will be the best(and only) game in town!